Privacy policy

Last Updated: December 27, 2025

1. Introduction

My Travel Resource ("MyTR", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our website (mytravelresource.com), our mobile application (MyTR Connect), and our services.

2. Data Controller

The data controller responsible for your information is:

Fabio Viappiani, My Travel Resource
Email: [email protected]

All data is hosted securely on servers located in Milan, Italy (Oracle Cloud Infrastructure), ensuring compliance with European Union data residency and GDPR standards.

3. Information We Collect

  • Account Information: Name, email address, and profile picture (via Google/Facebook or direct registration).
  • Asset Data: Information about your boats, bikes, cars, chains, components (e.g., engines, generators), and associated documents.
  • IoT Data: Telemetry data (e.g., GPS location, engine RPM, tank levels) transmitted by MyTR IoT devices linked to your account.
  • Trip Data: Logs, routes, points of interest, and photos uploaded to your Logbook.

4. How We Use Your Data

We use your data to:

  • Provide and manage your access to the MyTR Connect app and services.
  • Process your subscriptions (Scout, Plus, Pro, Elite).
  • Visualize your asset status and trip history.
  • Send service notifications and alerts (via [email protected]).

5. Data Sharing

We do not sell your personal data. We may share data with:

  • Service Providers: Cloud hosting (Oracle) and analytics providers necessary for service delivery.
  • Legal Authorities: If required by law or to protect our rights.

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to access, correct, delete ("right to be forgotten"), and restrict the processing of your data. To exercise these rights, please contact us at [email protected].

7. Data Retention & Deletion

We retain your data as long as your account is active. You may request full account deletion at any time. See our Data Deletion Instructions for details.

8. Contact Us

For privacy-related inquiries, please contact our Data Protection Officer at [email protected].